Terms of Service

These Terms of Service ("Terms") govern your use of the Cartridges Online (UK) website ("Website") and the purchase of cartridges from Cartridges Online. By accessing or using our website and placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

  1. 1. Account Creation: To place an order, you may be required to create an account on our website. You are responsible for maintaining the confidentiality of your account credentials and ensuring the security of your account. You agree to provide accurate and complete information during the registration process.

  2. 2. Product Information and Pricing: We strive to provide accurate and up-to-date information about our cartridges, including descriptions, specifications, and pricing. However, we do not guarantee the accuracy or completeness of this information. In the event of an error or omission, we reserve the right to correct it and modify the order accordingly. We also reserve the right to change the prices of our products at any time without prior notice.

  3. 3. Order Placement and Acceptance: Placing an order through our website constitutes an offer to purchase the selected cartridges. We reserve the right to accept or reject your order for any reason, including but not limited to stock availability, inaccuracies in product information, or suspicion of fraudulent activity. If your order is accepted, we will send you an order confirmation email.

  4. 4. Payment and Billing: All orders must be paid in full at the time of purchase. We accept various payment methods as specified on our website. By providing your payment information, you represent and warrant that you have the legal right to use the chosen payment method.

  5. 5. Shipping and Delivery: Our shipping policy governs the shipment and delivery of cartridges purchased through our website. Please refer to the Shipping Policy for detailed information.

  6. 6. Returns and Refunds: Our refund policy outlines the terms and conditions for returns and refunds of cartridges. Please refer to the Refund Policy for detailed information.

  7. 7. Trade in Program: We offer a Trade-In Program to our users, allowing the exchange of qualifying products for credit towards the purchase of new items on our platform. You can return your unused CO Brand product to us and get a credit voucher which can be used to make a purchase of new products on the website.
  1. 8. Discount Offer: We are currently offering a Buy 3 get 1 free offer on our website on our CO Premium Brand Cartridges. Enjoy a complimentary cartridge on the lowest-priced item in your cart. Simply add 4 cartridges in the cart and get the 4th cartridge complimentary from us. The discount will be applied on the checkout. Please read the T&C below:
  1. We may, at our discretion, provide promotional discounts on our products or services. By availing these discounts, you agree to the following terms:

    • Eligibility: Discounts are subject to eligibility criteria and may be applicable to specific products.
    • Expiration: Each discount offer has a specified validity period. Expired discounts will not be honoured.
    • Usage: Discounts are non-transferable and may only be used by the intended recipient for personal or promotional purposes.
    • Stacking: Unless explicitly stated, discounts cannot be combined with other offers, promotions, or discounts.
    • Adjustments: We reserve the right to adjust or revoke discounts at our discretion, especially in cases of misuse, fraud, or technical errors.
    • Cancellation: If an order using a discount is cancelled or modified, the discount may no longer apply.
    • Modification or Termination: We may modify or terminate discount offers at any time without prior notice.
  2. By using or attempting to use a discount, you agree to abide by these terms. For detailed information, please refer to the specific terms associated with each discount offer."

    Remember to customize this clause based on the specific details and conditions of your discount offers. Always seek legal advice to ensure compliance with relevant laws and regulations.

  1. 9. Intellectual Property:  All content on our website, including text, graphics, logos, images, and software, is protected by intellectual property rights owned or licensed by Cartridges Online. You are granted a limited, non-exclusive, and non-transferable license to access and use the content for personal, non-commercial purposes. You may not reproduce, modify, distribute, or exploit any content without our prior written consent.

  2. 10. Limitation of Liability: Cartridges Online shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of our Website or the purchase of cartridges, including but not limited to errors, delays, or interruptions in website access, loss of data, or loss of profits.

  3. 11. Indemnification:  Indemnification: You agree to indemnify and hold Cartridges Online and its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in connection with your use of our Website or any breach of these Terms.

  4. 12. Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to these Terms, or your use of our Website shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.

  5. 13. Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  6. 14. Entire Agreement: These Terms constitute the entire agreement between you and Cartridges Online regarding the use of our website and the purchase of cartridges, superseding any prior agreements or understandings.

  7. 15. Modifications: We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms periodically for any changes.

If you have any questions or concerns regarding these Terms of Service, please contact our customer support team.

Thank you for choosing Cartridges Online!